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Vendor CEO: Final Report
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For the second year, vendors report that CIOs are the primary IT decision makers at their client sites. Vendors are most likely to identify process/workflow design as the area in which their clients are most likely to have staffing issues. |
When asked to identify who, in their experience, was the primary IT decision maker within their clients’ organizations, nearly half (44 percent) indicated it was the chief information officer (CIO). This represents almost no change from last year, when 45 percent of respondents indicated that CIOs were the primary IT decision maker. As with last year, chief executive officers (17 percent) and chief financial officers (15 percent) hold the number two and three slots, respectively. However, this year’s respondents are less likely to believe that the CEO is the primary decision maker; (17 percent compared with 25 percent last year).
Respondents are most likely to identify process/workflow design as the areas in which they believe that their clients have staffing needs. This is followed by systems integration (32 percent) and network and architecture support. There was no comparable question in last year’s survey.
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Figure 19. Primary IT Decision Maker at Client Facilities Figure 20. 2003 IT Staffing Needs at Client Facilities |
