Healthcare CIO: Final Report

Nearly three-quarters of respondents (71 percent) reported their organization outsources at least one IT function, compared to 70 percent in 2003. Web site maintenance and development (32 percent), applications development (19 percent) and ASP services (16 percent) were the most frequently outsourced areas.

Among those respondents that reported their organization uses outsourcing services, over one-third (36 percent) report that their organization outsources only one function. Another 53 percent report that their organization outsources between two and four functions.

Approximately 70 percent of respondents reported that they will outsource one or more IT functions in the next two years. Web site maintenance and development (20 percent), applications development (13 percent) and the help desk (13 percent) are the top three IT functions that will be outsourced in the next two years.