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Vendor CEO: Final Report
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Vendors identify the ability to prove quantifiable benefits/return on investment as the top barrier they face in implementing IT at client facilities. |
For the second consecutive year, respondents have identified difficulty in proving quantifiable benefits or a return on IT investment as the most significant barrier to successful implementations of IT in their clients’ organizations. This was identified by 27 percent of respondents, compared to 23 percent of respondents in 2003. Rounding out the top three are lack of adequate financial support for IT (21 percent) and lack of a strategic IT plan (12 percent).
The percent of respondents who identified difficulty achieving end-user acceptance or use as a barrier decreased from 14 percent in 2003 to three percent in 2004.
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Figure 11. Most Significant Barrier to IT Implementation at Client Facilities |
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