Healthcare providers are facing increasing fiscal pressures on their margins, whether it is from declining or stagnant reimbursement from payors in including Medicare, higher deductibles or complexities surrounding coding, billing and collections. The now expanding role of the banking industry within healthcare is addressing these issues, through Web-enabled electronic transactions. The newly released white paper Payments and Patient Finance: Where the Revenue Cycle Meets the Banking System, now available on the HIMSS Web site, offers an overview of banking systems, payment networks and the revenue cycle process, highlighting current financial and banking solutions for healthcare providers and making future predictions. A work product of the HIMSS Financial Banking and Healthcare Task Force, the paper identifies ways healthcare providers may utilize payment networks and includes answers to “frequently-asked-questions” by healthcare providers.
HIMSS Virtual Conference & Expo
Nov. 19-20
Online, At Your Desktop
ICD-10 Conversion Planning Ahead Webinar
Dec. 3
HIMSS AsiaPac09
Feb. 24-27
Kuala Lumpur
2009 Annual HIMSS Conference & Exhibition
April 4-8
Chicago
HIMSS MiddleEast09
May 5-7
Manama, Bahrain
Share your feedback on Financial Edge. Let us know what you’d like to see in future issues and if you’d like to participate in planning and developing newsletter content. Contact Pam Matthews, CPHIMS, HIMSS senior director, healthcare information systems, or Nancy Vitucci, HIMSS manager, publications.

By Richard Pizzi
As fortunes sour on both Wall Street and Main Street, many observers of the U.S. healthcare industry are waiting to see how badly a weakening economy will impact hospitals.
Thank you for subscribing to Financial Edge, HIMSS’ financial systems eNewsletter—your source for the latest issues and emerging trends focused on financial systems and related technologies within healthcare delivery.
Share Financial Edge with colleagues, co-workers, friends and anyone involved in connecting clinical and financial systems. If you have received this issue as a courtesy and would like to receive future issues, click here to subscribe.
Story ideas and other comments can be emailed to Nancy Vitucci, Manager, Publications.
![]() |
|
|
In this Issue |
|
![]() |
|
HIMSS has submitted a response to the Centers for Medicare and Medicaid Services call for comments on draft regulations for ICD-10 and the 5010 standard. HIMSS’ response stresses the importance of moving forward with ICD-10 and the 5010 standard, and emphasizes the need for sufficient time to achieve compliance. To allow stakeholders adequate time to prepare and complete work efforts on the requirements, HIMSS calls for a minimum of two years between compliance dates.
There are several key reasons for this position:
The fourth HIMSS Virtual Conference & Expo, kicking off tomorrow and running through Thursday, is the forum for growing professionally, researching technology solutions and connecting with peers online. Complimentary to qualified registrants,* the HIMSS Virtual Conference & Expo educational program includes opening and closing keynote sessions, education sessions around IT leadership, clinical informatics, ambulatory information systems and financial systems. Financial systems sessions will explore the latest drivers in healthcare revenue cycle management and examine how to leverage technology and enhance revenue through healthcare IT adoption.
In addition, attendees interact with speakers in live Q&A sessions after their presentations, as well as with peers and exhibitors in real time via threaded discussion boards in virtual lounges, or by using the internal instant messenger and e-mail systems. The virtual exhibit hall brings together attendees and leading industry vendors to easily explore cutting-edge product solutions through video demonstrations, downloadable product brochures and documents, as well as live chat. Plus, if registrants miss part of the live event, they can access all education sessions, keynote speeches and exhibits on demand for 30 days after conference.
Register for the HIMSS Virtual Conference & Expo.
*Registration is complimentary to qualified registrants: Non-qualified individuals may attend for a nominal fee ($79 HIMSS Members/$99 non-members).
A report recently released by Cincinnati-based First Third Bank examining the expansion of Consumer Directed Healthcare (CDH) indicated that while most providers are beginning to feel the impact from CDH, few have adopted CDH specific “tools.”
Consumers are facing an increasing financial burden, with higher co-pays and deductibles. Repercussions from this shift are being felt by many key healthcare stakeholders, including providers, payors, employers and third-party service organizations. CDH is also expanding banks’ roles in offering services to the healthcare community.
“We were hearing from our customers—from physicians’ practices to hospitals—about the revenue cycle challenges they’re facing, but we didn’t see much data noting the impact of CDH from the provider perspective,” says Nav Ranajee, vice president, healthcare solutions at Fifth Third Bank. “Through this research , we wanted to better understand our customers’ challenges related to CDH, which will lead to the development of value added services."
The study explored how providers are handling increased patient financial responsibilities and how this payment shift impacts a practice’s bottom-line. The study also examined provider offices’ front-end processes and best practices. Are providers making changes based on the impact of CDH? Among the survey’s key findings:
Mr. Ranajee reports survey results also found a disparity on the impact of CDH across the nation. “Providers practicing in certain areas of the country felt a much great er impact from CDH than providers in other parts of the country, but part of the explanation for the disparity could be the lack of reporting or tracking by some providers on self-pay related to HDHP,” he says.
For providers starting to think about strategies for adapting to CDH, Mr. Ranajee notes that re-engineering front-end processes for payment collection is key. “Providers can utilize pre-registration services to remind patients about their appointment and note the amount they’ll be expected to pay,” he suggests. “Providers should also offer more payment options to patients—such as cash, checks, credit /debit, online bill pay, patient payment plans and patient financing. These strategies can improve payment collection rates.”
Research for the survey was conducted by Boundary Information Group, a consulting and research firm in Denver. The group interviewed healthcare executives and industry thought-leaders representing the nation’s hospitals and physicians.
Click here for more information on the survey or contact Mr. Ranajee at nav.ranajee@53.com.
Wednesday, Dec. 3, 11 am – 12:30 pm Eastern
It is not too early to start planning for ICD-10. Successful ICD-10 conversion will require a significant industry effort by all stakeholders.
This free Webinar, open to all HIMSS Chapters and HIMSS members, is a great opportunity to begin engaging in this important dialogue. The Webinar will explore how one organization's IT Department is preparing to support their organization through the ICD-10 transition.
Guest Speakers:
Register for this Webinar through Webex.
Individuals with questions about the Webinar can contact Holly Gaebel, coordinator, healthcare information systems.
HIMSS is looking for volunteers to participate in the new financial systems work groups:
Individuals interested in joining these work groups can contact Holly Gaebel, coordinator, healthcare information systems.
In August, HHS announced proposed regulations to replace the ICD-9-CM code sets now used to report healthcare diagnoses and procedures with greatly expanded ICD-10 code sets, effective Oct. 1, 2011. In a separate proposed regulation, HHS has proposed adopting the updated X12 standard, Version 5010, and the National Council for Prescription Drug Programs standard, Version D.0, for electronic transactions, such as healthcare claims. Click here for the full report on both proposed rules.
We posed the following questions to a few of our stakeholders: What do you anticipate to be the major area of impact in adopting and implementing ICD-10 and 5010 within your organization? Will your software vendors include these upgrades as part of their annual software upgrade, or will either one of these compliance efforts require expense above and beyond your anticipated support fees? Is all or part of these two efforts addressed within the “federal and state” clauses in your software contracts? Here is what they are saying:
In August, HHS proposed rules to implement the revised HIPAA 5010 transaction sets and the ICD-10 diagnosis and procedure code sets by April 2010 and October 2011, respectively. If history is any indicator then IT vendors will need to modify their software to concurrently support the upgraded versions and the versions they are superceding for a prolonged period of time. Supporting 5010, 4010, ICD-10 and ICD-9 simultaneously is a huge undertaking that will drive up costs for hospitals, physicians and insurers. Once the industry picks dates for migrating to 5010 and ICD-10, use of the previous versions should not be permitted. HHS must enforce compliance and penalize violators to ensure the healthcare system reaps the efficiencies associated with standardization. That’s the lesson learned from the current situation under which some payors still require providers to submit both the legacy and new National Provider Identifier even though the law required providers to use only the latter effective May 23, 2008.
— John Hawkins, Senior Product Manager, QuadraMed
Expected Impact of 5010 and ICD-10 Code Sets
Vendors will work with payors to be compliant with 5010 transactions, whether to map the data to their current systems or help remediate those systems. But, there will be impacts to their business operations as a result of how the data is utilized. In particular, business operations that rely on this data will find significantly more detail in the 5010 transactions.
5010 represents “lessons learned” from 4010A1 implementation, as well as the addition of functionality to accommodate changes in healthcare transactional requirements since 2002. These changes represent clarity and consistency in defining the business processes around transaction usage. Potential 5010 impacts will involve updates required to accommodate updated syntax for all transaction types. A major issue will be how payors and providers continue operations at different stages of compliance on April 1, 2010.
Overall, ICD-10 will enable significant changes to codes used for diagnoses and inpatient hospital procedures. ICD-9 codes in use over 25 years do not reflect today’s technology and practice of medicine. Consequently, ICD-10 code sets to be implemented Oct. 1, 2011, will provide more healthcare detail for classification purposes. Industry-wide, the increased personal data in ICD-10 codes will trigger: payor adjudication system changes, modifications to edits, statistical analysis and capitation system as well as privacy and security implications.
— Frank O’Roark, Vice President, Payor Services, RelayHealth2008 Election Results and Implications for Health IT
As this exciting election year comes to a close, U.S. Senator Barack Obama (D-IL) has been elected as the 44th president and Democrats have retained a majority in the U.S. Congress. As a bi-partisan issue among members of Congress, health information technology will continue to play a leading role in policy to transform the delivery of healthcare in the United States. HIMSS has released an article offering insights into the election results with key highlights and implications for 2009. The article explores results from the Presidential race, Congressional races and State Legislative races, in addition to noting where health IT legislation may be headed in the 2009 and with the new administration.
Presidential Campaigns Highlight Health IT Public Policy Forum
“Health IT Priorities in the New Political Landscape” was the focus of HIMSS’ 6th Annual Public Policy Forum at the National Press Club on October 28. Top health policy advisors for both Presidential candidates debated health IT issues and responded to questions about the candidates’ stances on health IT and how each planned to address the issue. The healthcare challenges that will face the new president were presented by Roll Call Executive Editor Morton Kondracke in his closing keynote address, The 2008 Presidential Election and the future of Health Information Technology Policy.
Among the forum’s presentations, a panel discussion explored the possible impact of a new political landscape on clinicians and payment reform. Miriam Paramore, chair of HIMSS’ Financial Systems Steering Committee and senior vice president of corporate strategy, Emdeon, participated in the panel, offering the health IT industry perspective. Also during the Public Policy Forum, HIMSS released its inaugural HIMSS Security Survey, which surveyed senior healthcare executives on safeguards regarding the use of IT. The survey found that the majority of healthcare organizations have taken steps in the past year to increase the security of patient data, though just 20 percent of respondents reported data breaches.
Audio recordings of presentations from the Public Policy Forum are available online.