Ontario Shores Centre for Mental Health Sciences (Ontario Shores) has been named a 2015 HIMSS Enterprise Davies Award recipient. Since 1994, the HIMSS Nicholas E. Davies Award of Excellence has recognized outstanding achievement of organizations that have utilized health information technology to substantially improve patient outcomes while achieving return on investment. The Davies Awards program promotes electronic health record-enabled improvement in patient outcomes through sharing of case studies and lessons learned across a wide range of efforts, including implementation strategies, workflow design, best practice development and adherence, and patient engagement that have improved both financial and care outcomes.
Ontario Shores is a public teaching hospital specializing in comprehensive mental health and addictions services for those with complex, serious and persistent mental illness. Located in Whitby, Ontario, Canada, Ontario Shores has 15 specialized inpatient units and extensive outpatient and community services, serving a total regional population of approximately 2.8 million. The organization is staffed by approximately 1,300 employees with 326 inpatients beds (servicing over 115,000 patient days annually), and approximately 60,000 annual outpatient visits.
Ontario Shores conducted a systematic implementation of clinical practice guidelines over a five-year period for the assessment and treatment of patients with Schizophrenia. Ontario Shores leveraged their electronic medical record to provide real time access to a full spectrum of evidence-based guidelines, increase clinician adherence to clinical best practices; and track adherence to practices and provide meaningful feedback to physicians and clinical managers.
Over a twelve month follow-up period, adherence to polypharmacy, metabolic monitoring, and referral to Cognitive Behavioral Therapy for Psychosis (CBT-P) were increased by 5.8%, 51.0% and 74.8%, respectively. Making sure patients were receiving the correct therapy at the correct time resulted in fewer patients that presented a risk to themselves or others and a much higher quality of life.
Mental health care facilities face unique challenges in reducing hospital-acquired infections due to the large amount of time patients spend in communal areas. Ontario Shores utilizes an Infection Prevention and Control status board supporting an innovative symptom surveillance workflow to identify at-risk patients and initiate precautions in the absence of a physician order. As a result, Ontario Shores reduced outbreak days from 47 in the year prior to implementation to 7 in the year following implementation.
“Ontario Shores is the first Davies Award Enterprise recipient in the Behavioral Health Space in some time and the first Canadian hospital to receive this award,” said Jonathan French, Director of Health Information Systems at HIMSS and program director of the HIMSS Davies Enterprise Committee. “Ontario Shores has leveraged technology to ensure their patients receive the correct treatment and care at the correct time. They have reduced medication errors and infections that threaten the health of their patients, while improving their quality of life through improved mental health. The replicable workflows they have developed that intertwine real time data delivered by the EMR directly into care delivery are an outstanding example for behavioral health facilities looking to improve care delivery through the use of technology. The Davies Committee and HIMSS congratulate the team members of Ontario Shores on improving the outcomes of their patient population through the effective use of health IT.”
“We are delighted to have been chosen as a recipient of this Award. At Ontario Shores, we are committed to advancing the use of clinical data to ultimately improve process and performance,” says Karim Mamdani, President and CEO at Ontario Shores. “This award is a reflection of how we align current clinical practices with evidence-based recovery-oriented mental health care to support quality of care,” Mamdani adds.
Ontario Shores will be recognized at the 2016 Annual HIMSS Conference & Exhibition, February 29 to March 4, 2016 in Las Vegas, NV. Ontario Shores and other peer-reviewed case studies demonstrating how health information technology can be utilized to improve patient safety, care outcomes, and increase cost savings can be found in the HIMSS Value Suite. For more information on applying for the HIMSS Davies Awards of Excellence, visit the HIMSS Davies Award website.
Posted Under: Davies Awards, Enterprise Awards