Consider joining the talented staff at HIMSS as our Manager, Client Services as we transform health through information technology. The purpose of this position is to develop, manage, and enhance relationships with HIMSS Analytics subscribers in order to increase client retention and increase use of HIMSS Analytics products and services. This position is responsible for leading, organizing, and continually refining the HIMSS Analytics client service and General Support operations to meet strategic and tactical goals. This position develops and implements strategies that will ensure viable client retention and leads the staff hired to provide general support to HIMSS Analytics clients by creating a positive environment that promotes and rewards successful performance. This position is also responsible for client satisfaction and retention while maintaining the overall customer relationship. This position is VITAL for retaining customers and increasing the value proposition for subscribers.