Manager, Client Services

HIMSS Media
Portland, ME

Position Purpose

Consider joining the talented staff at HIMSS Media as our Manager, Client Services. HIMSS Media is a wholly owned subsidiary of the Healthcare Information Management Systems Society (HIMSS). HIMSS Media is a media group exclusively on healthcare and technology markets. Through its suite of market-leading brands, such as Healthcare IT News, Healthcare Finance News, and MobiHealthNews, HIMSS Media delivers news, analysis and must have information to an audience of senior healthcare and technology influencers. HIMSS Media is also the leading producer of important live events, such as the Privacy & Security Forum, Patient Engagement Summit, Revenue Cycle Solutions Summit and Big Data and Healthcare Analytics Forum.

As our Manager, Client Services, you will be responsible for managing, executing, optimizing and reporting on advertising campaigns sold by the HIMSS Media sales team. This position requires strong client services skills, an understanding of digital media, and the ability to juggle multiple projects simultaneously. The Client Services Manager will partner with Sales Representatives to ensure the accurate and timely fulfillment of all advertising campaigns and revenue delivery.

Primary Accountabilities

  • A minimum of 3 years in a client services/campaign management role, preferably within a Media organization.
  • Project management experience and the ability to track and manage multiple projects simultaneously.
  • Must be both process-oriented and flexible. This is a high-paced environment and the ability to think-on-your feet, come up with creative solutions and solve problems as they arise is critical.
  • Excellent verbal and written communication and interpersonal skills. Experience working one-on-one with Sales Representatives preferred.
  • Must be comfortable working in a fast-paced environment with changing needs and requirements.
  • Demonstrated organization astuteness and strong strategic planning and analytical skills.
  • Comprehensive understanding of digital sales operations.
  • Experience with Salesforce.com or other similar software.
  • Proficient in Microsoft Office products, with an emphasis on Microsoft Excel.
  • A minimum of 3 years in a client services/campaign management role, preferably within a Media organization.
  • Project management experience and the ability to track and manage multiple projects simultaneously.
  • Must be both process-oriented and flexible. This is a high-paced environment and the ability to think-on-your feet, come up with creative solutions and solve problems as they arise is critical.
  • Excellent verbal and written communication and interpersonal skills. Experience working one-on-one with Sales Representatives preferred.
  • Must be comfortable working in a fast-paced environment with changing needs and requirements.
  • Demonstrated organization astuteness and strong strategic planning and analytical skills.
  • Comprehensive understanding of digital sales operations.
  • Experience with Salesforce.com or other similar software.
  • Proficient in Microsoft Office products, with an emphasis on Microsoft Excel.

Required Qualifications

  • A minimum of 3 years in a client services/campaign management role, preferably within a Media organization.
  • Project management experience and the ability to track and manage multiple projects simultaneously.
  • Must be both process-oriented and flexible. This is a high-paced environment and the ability to think-on-your feet, come up with creative solutions and solve problems as they arise is critical.
  • Excellent verbal and written communication and interpersonal skills. Experience working one-on-one with Sales Representatives preferred.
  • Must be comfortable working in a fast-paced environment with changing needs and requirements.
  • Demonstrated organization astuteness and strong strategic planning and analytical skills.
  • Comprehensive understanding of digital sales operations.
  • Experience with Salesforce.com or other similar software.
  • Proficient in Microsoft Office products, with an emphasis on Microsoft Excel.

 

Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.