Eastern Maine Medical Center - Davies Enterprise/Organizational Award

Eastern Maine Medical CenterThe Eastern Maine Medical Center, (EMMC) has grown from a five-bed general hospital into a comprehensive, 411-bed medical center. The medical center and its medical staff of more than 300 physicians provide three-quarters of the primary-care hospital services offered in the Bangor area, as well as specialty and intensive services to the northern two-thirds of the state. EMMC serves communities throughout central, eastern, and northern Maine.

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The planning process for the implementation of an electronic health record (EHR) at EMMC was guided by the goals of the Patient First Initiatives (PFI) Program, which is a tri-fold approach to delivering high quality patient care by transforming care delivery, adopting a patient-focused culture, and implementing a technology plan that supports, but does not drive, the care delivery process. Prior to PFI, specific EMMC technology-driven projects were run and managed as independent projects. PFI planning started in 2000 and further expanded with the acquisition of EMMC’s primary care physician practice in 2003. PFI continues to govern the utilization of the EHR in the transformation of care delivery at EMMC.