Hospitals have a history of being a test bed for communication technologies. From the first paging system in the 1950s to the more recent adoption of smartphones, connecting the right people and information quickly has always been critical to ensuring quality care and patient safety. Yet, despite advancements in technology, many hospitals continue using antiquated paging systems. Award-winning research conducted by Island Health in Canada proves that a secure and integrated smartphone app improves clinical communication and workflows. Use of the smartphone technology also resulted in physicians reporting a significant reduction in interruptions during patient care. This session will discuss study findings and demonstrate how implementing a smartphone solution into clinical practice significantly improved physician response times, increased efficiency and transformed care team communication. Presented by Sean P. Spina, BSc(Pharm), ACPR, PharmD, Clinical Pharmacy Coordinator, Vancouver Island Health Authority.
- Evaluate how secure, integrated smartphone communications between hospital pharmacists, physicians, switchboard operators and ICU nurses/unit clerks increases workflow efficiency and helps improve patient care.
- Demonstrate how mobile technology enables healthcare professionals to streamline communication and collaboration, reduce interruptions, improve physician response times, and help hospitals and health systems transform care delivery by redefining how they connect and share information.
- Discover how to map the gaps in communication and care delivery to redesign processes that make practicing medicine easier for nurses, pharmacists, physicians and other members of the care team.
- Analyze current communication practices to objectively determine how the incorporation of integrated smartphone technology affects clinician efficiency and their ability to care for patients in a timely manner.
*TIGER VLE subscription required to attend this event