Since 1968, HealthNet has improved the health status of Indianapolis’ inner-city neighborhoods by making quality health services accessible to everyone. Through 150 licensed providers, HealthNet annually provides affordable health care to more than 59,286 individuals, 65% of whom are Medicaid recipients. In addition, 77% of patients served are under the age of 35 (54% ages 0-17 years, 23% ages 18-34 years). HealthNet has a network of 8 primary care health centers, 1 OB/GYN care center, 1 pediatric and adolescent care center, 1 maternal fetal medicine center, 5 dental clinics, 7 school-based clinics, a homeless program with 8 shelter clinics, and additional support services. HealthNet’s mission is to improve lives with compassionate health care and support services, regardless of ability to pay. The organization has also been accredited by the Joint Commission as an Ambulatory Practice since 1980, and is the only FQHC in Indiana with this distinction. HealthNet achieved Patient Centered Medical Home (PCMH) designation from the Joint Commission in October 2012 and has successfully attested 98% of its eligible providers for Medicaid Meaningful Use.
HealthNet’s successful use of Health IT to move metrics is highlighted in case studies focused on the value of leveraging IT to standardize care and improve patient outcomes. With the assistance of electronic health records and a variety of IT interventions, HealthNet has reduced low birth weights, improved care outcomes for pediatric patients, and significantly increased patient satisfaction.