Table of Contents
Chapter 1: The HIE Landscape
Introduction
What Is Health Information Exchange?
The Foundational Organizations
The American Recovery and Reinvestment Act (ARRA)
The HITECH Vision
References
Chapter 2: Getting Started
Introduction
The Five Stages of the HIE Organizational Life Cycle
The Five HIE Competency and Activity Domains
Steps to Getting Started
Initiation Stage
Formation Stage
The Importance of Beginning with Stakeholder Engagement and Participation
Chapter Summary
Case Studies
Resources
References
Chapter 3: Navigating Your Early Stage Formation
Introduction
Forming the Steering Committee
Initial Organizational Vision and Mission
Letters of Commitment
Early Funding
Engaging HIE Formation Subject Matter Experts
Chapter Summary
Resources
Chapter 4: Establish a Formal Organizational Governance Structure
Introduction
Attributes of Good Governance
Criteria for Good HIE Governance
Develop Organizational Principles
The Board of Directors
Governance Models
Testing Your Governance Model
Developing Key Policies for Your Organization
Creating Your Bylaws
Forming a Legal Entity-If Appropriate
The Executive Director
Creating Workgroups
Directing and Managing the Various Workgroups
Organizational Components in Place When Governance Is Formed
Why This Is Just the Beginning
Chapter Summary
Case Studies
Resources
References
Chapter 5: Creating Your Strategic Plan
Introduction
Components of the Strategic Plan
Developing Your Strategic Plan
Chapter Summary
Resources
Chapter 6: Your Business Plan Defines How Delivering Value Drives Your Sustainability
Introduction
Engaging Stakeholders
The Business Plan
HIE Revenue Models and Sustainability
Whom to Involve in Building the Business Plan
Chapter Summary
Case Studies
Resources
Chapter 7: Protecting Patient Privacy
Introduction
The Background of Privacy Requirements
Privacy Implications on Policies
Acceptable Use of Patient Health Information (PHI)
Patient and Provider Education and Engagement
Recapping the “Rights” of Privacy
Whom to Involve
Chapter Summary
Case Studies
Resources
References
Chapter 8: The Time for Technology
Introduction
Security
Essential HIE Services and Capabilities
Essential Services and the Security and Technical Implications
Strategic Technical Considerations
Service Model for Technology
Planning and Selecting the HIE Technical Platform
Select the Vendor(s)
Develop/Assemble, Implement, and Test the Technology
Chapter Summary
Case Studies
Resources
References
Chapter 9: Becoming Operational
Introduction
Recap of Activity by Domain
Developing Your Capabilities and Implementation Plan
Stakeholder and Community Participation
Business and Operations Management
Technical Operations Plan
The Pilot
Implementation and Rollout Plan
Begin Initial Operations
Chapter Summary
Case Studies
Resources
References
Appendix A: Example Mission and Vision Statements
Appendix B: Workgroup Charter Template and Examples of Charter Templates
Appendix C: Glossary
Index