Innovation Opens Doors to New Possibilities

"The ability to use aggregated data across many patients is going to be an absolutely powerful thing that will allow us to give providers support when they’re making decisions regarding the patient that's in front of them at the current time. Being able to tap the outcomes of patients like that patient and to improve upon the therapies for that particular patient based on the thousands that have become before them, I think that's an area where there's a lot of promise…

The mobile and technology aspects of things, it's almost impossible to predict because the pace of change is so rapid. Again thinking about how the iPhone and smartphones in general have changed culture and changed the world that's really been over the last 5, 10-maybe years or so and as you now start to see the beginning of these remote monitoring tools and other new technologies, you can only dream of where they might lead us to.”

Transcribed excerpt from Episode #27: Mobile Health Today and Tomorrow. To listen to the full podcast click here.

"As we've watched the growth of the Institute now, and these tens of thousands of people really around the world engaging in [the patient engagement] conversation, I think innovation is really where the front line of experience is happening; and it is the opportunity to bring in the right technologies and it is in the means in which we shift the model of interaction as we talked about the core of the definition [of patient experience]. And its happening in very different ways, its happening in independent and virtual ways.

I mean a perfect example, maybe overly simplistic, is the Fitbit that I’m wearing on my hip right now which has become my own personal health coach but actually begins to think about the implications of wellness and could tie me into a lot of other innovative and fascinating ideas that not only let us get ahead of the health curve in our organizations but ultimately influence the experience that we provide our patients and families. So I think at the front lines of care, innovation is going to be critical."

Transcribed excerpt from Innovation that Sticks Episode #28: Understanding Patient Experience Today and Tomorrow. To listen to the full podcast click here.

"At this point in time, with widespread adoption of EHRs, the infrastructure for health IT is emerging to support many of the capabilities that were envisioned early in healthcare transformation: improved care, lower costs and improved experience for the patient and their caregiver(s). As the infrastructure matures and we move from isolated EHRs to higher levels of interoperability, the data that is available for informing care, practice management, research and patient engagement will become richer by virtue of being visible, rather than buried in a paper chart or an isolated EHR/data repository. Making that data available to the community will dramatically change the industry for the better."

From Dr. Keith Salzman's "Meet Our Members" interview. To read the full interview click here.

"Innovation in healthcare will make it possible to harness the power of the collective whole to reshape care delivery into a sustainable model with higher quality, lower costs, and access for everyone. Innovation and the power of health IT systems will enable the effective collaboration between clinicians, nurses, technicians, staff, patients, care givers/family members, payers, employers, vendors, etc.  Innovations applied from other consumer-focused industries will close the loop between clinician and patient and ensure that we are all part of creating a healthier society."

From David Butler's "Meet Our Members" interview. To read the full interview click here.

"I think what is going to happen, is the relationship between the doctor and the patient is going to become much deeper and richer; I think the patiernt will come to the doctor and expect that they're a partner in this relationshoip and that the docotr will be looking at their care not just at the episode of apprearance, when the patient presents, but that even when the patient is not with the doctor, maybe once or twice a year, there will be a review, enmasse, of the care to try to see what could be optimized.

I think what else will happen is, as these tools become better, the patient will come into the doctor, and the doctor will say:

'Hey look, here are a series of your problems. Let me show you patients like you. I'll show you patients like you and show you what their natrual history is in terms of heart attack, stroke, and the rest; from your own community. Let me show you what happens if we reduce one of those risk factors and take a look at the graph in terms of heart attack, stroke, and the rest.'

The richness of that dialogue will become much different. I think people will begin to say, 'Hey this is really serious. If I could bring my weight under better control, if i can bring my diabetes under better control, this is what 100 people like me with this corrective would look like.'"

Transcribed excerpt from Innovation that Sticks Episode #30: Driving Accountable Care and Population Health through Innovation. To listen to the full podcast click here.