Kaiser-Permanente of Ohio - Davies Enterprise/Organizational Award

Kaiser PermanenteWe’ve been there for you in the past, providing health care for more than 60 years. We’re here for you today and in days to come, with our ongoing commitment to quality. And we share this tradition and commitment by reaching out to your community, and promoting health and wellness for all.

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The initial goal of the encounter system was to improve the quality of care delivered to members.  It was never envisioned as a replacement for the paper record, but simply as a complement.  The encounter system demonstrated that increased availability of information and alerts and reminders were effective in improving quality.