Rochester RHIO was founded in 2006. Rochester RHIO is a secure, community health information exchange (HIE) serving authorized medical providers and more than 1.4 million patients in 13 counties in upstate New York. It has more than 1,500 organizations as participants. The types of participating organizations span from health systems to community care and LTPAC centers. Rochester RHIO is one of eight (8) qualified entities (QEs) in the Statewide Health Information Network for New York (SHIN-NY).
The Rochester RHIO is overseen by a community Board. Board members include representation from across the healthcare community including health systems such as the University of Rochester and Rochester Regional Health, health plans such as Aetna and Excellus, representation from the Chamber of Commerce, and major employers such as Xerox and Paychex. The Board also includes representation from the physician community, public health, consumer community, home health and the long-term, post-acute care communities as well. The Board sets the policies for the HIE and the CEO ensures the execution of these policies.
Healthcare organizations are often challenged to provide electronic reports in support of quality measurement requirements (eCQM, MACRA/MIPS, and others) across their patient populations that affect value-based payment models.
Jill Eisenstein, CEO and President of Rochester RHIO, was interviewed for this case study because HIEs are well positioned to support a healthcare organization’s ability to collect and aggregate data from disparate EHRs from across their community, though they have varied capability of leveraging this data in support of electronic reporting requirements.