I’ll admit it. I don’t handle sitting in traffic very well. The goodwill I have towards other people seems to be conditional on how far I am from my destination and how slowly they are moving their car in front of me. It used to be there was good times to drive on Chicago’s highways when there would be no traffic. Not anymore. Early in the morning, traffic. Middle of the day, traffic. Late at night, traffic. As I sit and stew I always think “would it kill the city to add another lane? That would fix everything!”.
Human nature often foils the best laid plans of mice and men. My dream of ever widening highways across the Chicagoland area is foiled by the fact that if you build more roads, more people drive on them and traffic remains congested. City planners call it induced demand. Induced demand, or latent demand, describes a phenomenon that after supply increases, more of a good is consumed.
Ask most clinicians today, and they’ll describe their own frustrated reality of induced demand when it comes to healthcare data in the age of connected health. Every day brings clinicians ever more requests for data, ever more sources of data, ever more demands from data. The vital signs in real-time from the patient they’re monitoring remotely. The lab results from the out of network urgent care clinic their patient just went to. The population health clinical outcome data that determines how much they’re going to be paid this year. Is clinician burnout an unintended consequence of the age of the digitization of healthcare? How can we make sure we are monitoring clinician satisfaction with the technology they use every day as easily we can monitor those vital signs?
Welcome to STEPS to Value, a podcast that explores the intersection of people, processes & technology in healthcare as the industry moves towards a value-focused model. In today’s episode, we will explore the impact the digitization of healthcare data has had on clinicians and the patients they care for with Patricia Sengstack, Chief Nursing Informatics Officer at Bon Secours Health System. Patty also shares with us her thoughts on the HIMSS Annual Conference and its ever-evolving role in her professional life.
This Episode’s Guest:
Patricia Sengstack, DNP, RN-BC, CPHIMS
Chief Nursing Information Officer
Learn more about the SAFER Guides discussed during this episode
This Episode's Promo:
HIMSS17 is the meeting place for all things health IT. Experience over 300 education programs, more than 1,200 vendors, hundreds of special programs, and limitless networking opportunities. Collaborate with HIMSS and thousands of colleagues worldwide as you work to positively transform health and lives through IT.
This Episode’s STEPS Categories:
This Episode’s Audience Ask:
So are we setting up EHRs to be like the attic Patty described, filled with items we once thought valuable but no longer do? Are we saving all this health data only because we can? Send us your thoughts as a voice memo or email and we will play them on the air at the end of our next episode. You can send your comments to email@example.com