We examined existing state laws when we established the criteria for each of the proxy-access age ranges. To ensure compliance, we consulted our providers, legal counsel and privacy officer during our decision-making process.
For patients under the age of 12, the parent/legal guardian has proxy access to all health information and services available in Patient portal. The proxy receives an access code which must be activated to establish the Patient portal account.
To protect the privacy of patients ages 12-17, the identified proxy is not able to access certain information via patient portal. This includes medications, medical history, past medical appointments, etc. An exception exists for patients ages 12-17 who have diminished capacity (i.e. developmental delays or other conditions impairing cognitive ability). For these patients, the parent/legal guardian continues to have full access to patient portal information.
When a patient becomes an adult at age 18, the patient is able to view all of his or her health information available in patient portal.
We will eventually implement direct teen access which will allow patients ages 12-17 to have the access to their health information through the patient portal.