Selected Case Studies

HIMSS and co-sponsor American Society for Quality (ASQ) are proud to announce the selection of 16 submissions selected as part of its first Stories of Success! all call for case studies. Six “Tier 1” applicants (the most informative submissions aligned with the Stories of Success!purpose) were selected, and ten “Tier 2” applicants, additional impressive successes to highlight and share with the industry. Click here to see the news release and a list of those selected.

Learn more about the applications.

Tier 1 Organizations	Case Study Title & Example of Successful Outcomes	Health IT
Bassett Health Network Cooperstown, NY	“The Use of Perioperative Information Technology to Improve Quality of Patient Care and Operating Efficiency in an Academic Teaching Hospital”. 37% increase in compliance of documented hand-off communication between providers. Read Case Study	Surgical information system
Eastern Maine Medical Center, Bangor, ME	“The Impact of Education and Computerized Provider Order Entry (CPOE) on Standardization and Reduction of Blood Transfusions in a Community Hospital”. 25%+ reduction blood acquisition costs; significant reduction, inpatient transfusions. Read Case Study View a presentation by Eric Hartz, MD, CMIO, Eastern Maine Medical Center >>	EHR, CPOE, Data mining
Mercy Des Moines – Mercy Heart Hospital Des Moines, IA	“Patient Safety Improvements through Real-Time Inventory Management.” Fulfilling TJC requirements of removing expired products from the shelf. 568% ROI, improved charge capture, right-sizing inventory, taking advantage of bulk-inventory order opportunities. Read Case Study	RFID
Queens Long Island Medical Center Queens, NY	“Queens Long Island Medical Center Improves Quality and Physician Satisfaction with EHR Backbone and Patient Centered Medical Home Initiative”. 4% improvement in quality of diabetic care, 21% decline diabetes-related mortality, reduction $18,000/patient healthcare costs. Read Case Study	EHR
Greater Rochester Independent Practice Association Rochester, NY	“Electronic prescribing significantly and measurably improves the quality and efficiency of patient care in a teaching-hospital’s outpatient medical clinic.” Renewals, decreased, 1-week to 24 hours. Patient complaints reduced 50%, prescription-related phone calls reduced 80%. Read Case Study View a presentation by James Garnham, Greater Rochester Independent Practice Association (GRIPA) >>	E-Prescribing, HIE, CDS
University of Rochester Medical Center Rochester, NY	“Facilitating Safe and Efficient Patient Handoff, Using a Home-Grown e-Signout System that is Integrated with Other Hospitals Systems.” More then 90% of cases, active signout record. Read Case Study	E-Signout tool

Tier 2 Organizations	Case Study Title & Example of Successful Outcomes	Health IT
Advocate Health Care – Chicago, IL	“Reducing Venous Thromboembolism Using a Clinical Decision Support Alert in the Electronic Medical Record.” Decreased alerts, 10% decrease in VTE rate, cost avoidance, VTE, $3500/patient. Read Case Study View a presentation by Joel Shoolin, VP Informatics, Advocate Healthcare >>	CDS EHR
Brigham and Women's Hospital Boston, MA	“Using Technology to Improve Medication Safety at Brigham and Women’s Hospital.” Med errors fell 55%, dispensing errors fell 85%, transcription errors eliminated after the implementation of bar code/eMAR. Read Case Study View a presentation by Michael Sweet, Brigham and Women’s Hospital >>	CPOE, Bar code, Smart Pumps, Pharm IS
Elgin Gastroenterology South Barrington, IL	“Improving Colorectal Cancer Screening and Outcomes using an EMR Automation Model.” Increased referrals, improved documentation, profiling of physician adherence. Read Case Study	EHR
Graybill Medical Group Southern CA	“Improving Wellness and Care Management with an Electronic Health Record System.” 10% increase in mammograms. 18.25 days wait for office visits and 26.93 for preventive care visits, reduced to three days. 5% increase in physician’s patient load. Read Case Study View a presentation by Leslie Chapman, Director Finance/Information Technology, Graybill Medical Group >>	EHR
Kaiser Permanente S CA Southern CA Region	“Proactive Office Encounter—Optimal Integrated Care for Every Patient Encounter.” 30% increase in colon cancer screenings, 11% increase in breast cancer screening, 5% increase in cervical cancer screening, 13% improvement in cholesterol control. Read Case Study	EHR
Marshfield Clinic Marshfield, WI	“You Can’t Manage What You Can’t Measure.” (Quality reporting to eliminate gaps in care and improved compliance). 24% increase BP control, 10% increase A1C control, 24% increase LDL control. Read Case Study	EHR
Memorial Healthcare System Miramar, FL	“Clinical Decision Support Helps Memorial Healthcare System Achieve 97 Percent Compliance with Pediatric Asthma Core Quality Measures.” Computer-generated alerts, identify pediatric asthma patients, achieving a 97% compliance rate with Joint Commission core measure. Read Case Study	CDS
Memorial Hermann Houston, TX	“Use of Clinical Decision Support Interventions to Reduce Harm from Anticoagulation Therapy.” Reduction in the administration of warfarin. Reduction in incidence of documented bleeding complication. Net cost savings costs $12,403, and potential revenue of $917,822.	EHR, CPOE
NorthShore University HealthSystem Evanston, IL	“Making the Electronic Health Record Do the Heavy Lifting: Reducing Hospital Acquired Urinary Tract Infections at NorthShore University HealthSystem (NorthShore) in Evanston, Illinois”. 10% reduction patient days with urinary catheter, 20% decrease CAUTIs, $200,000 in avoided charges. Read Case Study	EHR
Norwood Hospital Norwood, MA	“Integrated Technology: Strengthening the Foundations of Patient Safety.” Pyxis override rate, 0.7%; Alaris pump dictionary compliance, 96.7%; Medication scan rates, 90% monthly avg; Patient BMV scan rates, 94% monthly avg; CPOE inpatient utilization, 83% (national avg, 75%); 92% decrease in illegible orders with CPOE.	EHR