Vocera : Take rounding to the next level to improve patient satisfaction, outcomes and loyalty

CARING ROUNDS: GOING BEYOND THE CHECKLIST
When done effectively, the rounding process has been proven to enhance responsiveness,build teamwork, and increase communication – all key drivers of the optimal patient and staff experience. The most successful multi-pronged rounding programs should strive, most importantly, to:
1. Proactively address patient and family concerns.
2. Reduce call light utilization and increase responsiveness.
3. Address patient pain, cleanliness, and safety issues.
4. Improve nursing communication.
5. Elevate quality of care.
6. Build patient, family, and staff relationships.

Keywords: 
Care rounds; patient engagement and experience; care team communication