By Greg Reid, contributing writer
As information technology's role in healthcare evolves, so evolve the skill sets required of HIT leadership. In his role as vice chancellor for information technology and chief information officer at the University of Arkansas Medical Sciences, David Miller, MHSA, FHIMSS, CHCIO, is keenly aware of the new dynamics in the field.
Miller shares insights on challenges facing health care, HIT career development trends and skills that top employees possess in his webinar, “Road to The Top: Skills and Talents needed to Advance Your Career in IT.” Broadcast on May 9, the 60-minute presentation, including a 15-minute Q&A session, can be found on the HIMSS Emerging Professionals Community page at HIMSS.org. Webinars addressing industry trends and professional development are posted on the second Friday of each month.
Miller has been in the health information technology field for 30 years, including 15 in IT and management consulting and the last nine with the University of Arkansas. As CIO of the system's medical sciences division, he is responsible for IT demands at a 300-bed hospital at one of the top academic medical centers in the nation, as well as six health colleges within the UA system.
Miller draws on his extensive experience to address the challenges facing health IT, trends in the business, challenges in workforce development and the essential skills needed to succeed in a rapidly evolving industry. One overarching theme throughout the webinar: the constant demand for the mastery of soft skills.
Among his key points –
Effective communication. Working in a service-based entity, IT staff need to be able to communicate with people at all levels of the organization in terms that are meaningful to them.
Critical thinking. Effective IT leaders learn to understand the overall business needs of the organization and tailor technology solutions to meet those needs.
Team building. Through mentoring and experience, successful leaders learn to identify and bring together diverse groups of individuals from inside and outside IT to accomplish specific business goals.