Communication Tool Used within the Organization or on the Patient Care Team

Asynchronous communication about a patient, a clinical situation, a care process, or scheduling opportunity has become a primary means of sharing all types of information; It must, however, occur easily and in a time frame that is appropriate to the situation.
  • Timely notification of patient calls, texts, messages
  • Incoming data triaged to covering clinician when designated clinician not available
  • Ability to communicate through shared care plan
  • Community of practice opportunity
  • Instant messaging
  • Secure messaging among providers
  • Online and mobile remote access to clinical records