UPMC, a global integrated delivery and finance system which encompasses both a multi-hospital health care provider system and the UPMC Health Plan commercial insurer is based in Pittsburgh, Pennsylvania. As one of the largest employers in Pennsylvania, with over 60,000 employees and $12 billion in revenues, the UPMC health system is committed to leading the transformation of healthcare. Through UPMC’s focus on clinical excellence and developing new models of accountable, cost-effective, patient-centered care delivery it is reshaping the future of healthcare and integrating telehealth and telemedicine as part of regular healthcare delivery.
"Impact of travel on patients is devastating. Take healthcare back to patients, where healthcare belongs, for both wellness and illness" - Andrew Watson, MD, Medical Director UPMC
UPMC has learned to maximize the value of its telehealth technology in non-traditional ways. What started with two high-need clinical services- telestroke and telepsych visits- now spans over 34 subspecialty clinical areas and provides coordinated access to patient care across both in-patient, out-patient, acute care, and direct to consumer services.
UPMC’s telemedicine services provide patients with access to both primary and specialty care services, while avoiding unnecessary travel and expenses related to delivery of care at an urban medical center, emergency department, urgent care or retail clinic. Further, telemedicine supports maintaining patients in their communities to receive in-patient and out-patient services while avoiding unnecessary travel time and expenses. In addition, through expansion of international telemedicine services, UPMC offers consultative services to locations overseas, some of which include real-time, ICU monitoring, coaching, and expertise, offering a win-win for patients and providers.
UPMC encompasses a partnership with a major academic medical center, over 20 community, and specialty hospitals, more than 500 doctors' offices and outpatient sites, employs more than 3,500 physicians, and offers an array of rehabilitation, retirement, and long-term care facilities.
With more than $1 billion invested in information technology over the past several years, UPMC has also been innovating and refining the technology, protocols, and applications for telemedicine to maximize efficiencies and value. UPMC has partnered with leading vendors to develop technology solutions that will benefit health care providers and patients worldwide.