CSC: Teleservices For Better Health Expanding the Horizon of Patient Engagement

The use of technology to provide healthcare services at a distance has evolved tremendously in recent years. What once consisted of primarily real-time video consultations for remote patients or between clinicians has broadened and transformed to now include cutting-edge mobile applications capable of monitoring, interacting with and coaching patients on the go. The emerging model of TeleServices in healthcare is more than just traditional TeleMedicine. It is the intelligent and opportunistic use of technology to improve care coordination and empower patients to become more engaged in their own health and wellness while improving outcomes and reducing costs.

Keywords: 
patient engagement, telehealth, mobile, workforce, telemedicine, telecoaching, telecare