EBSCO Health: Enabling Patient Engagement with a Symptom Checker

With the growing shortage of doctors around the world, ever-increasing healthcare costs, and growth in alternative channels such as virtual visits, attention is turning to how healthcare institutions can both relieve the pressure on themselves and keep patients within their networks. One of the best ways this can be done is to better support patients at the very beginning of their diagnostic journey. In this white paper we will set out how symptom checkers can help with these important first stages in a patient’s journey, and how they are a crucial tool to help with true patient engagement. There is now an almost bewildering range of symptom checkers, so we will also recommend our criteria for evaluating them and describe in detail the Isabel Symptom Checker.

Keywords: 
patient engagement, Symptom Checker, Triage Tool