In this episode, we begin our exploration of the HIMSS STEPS value framework, starting with the topic of satisfaction. We talk with Greg Wolverton, CIO for ARcare, a Davies & EMRAM Stage 7 Community Health Organization. Jonathan French joins us again to highlight Davies award winners who have gained value through satisfaction-focused projects, and Margaret Schulte shares the Value Stories of the week. Resource Links: For more information on the HIMSS STEPS™ framework, visit http://www.himss.org/valuesuite. Share your thoughts, your own value story or ask a question at firstname.lastname@example.org.