Information Technology and Improving Patient Safety in Ambulatory Care Settings


Jan 25, 2018 1:00pm - 2:00pm CST
Virtual Event
Member Cost: $
Non-Member Cost: $

By following best practice protocols enabled through the use of health information and technology, ambulatory practices can reduce negative patient outcomes, more effectively diagnosis chronic disease, and prevent harm. This webinar will detail a series of best practices and technical applications which help mitigate potential risks to patient safety and improve quality within a typical ambulatory care setting.

Learning Objectives:

  1. Adopt a nine-step, closed-loop referral process in which all relevant patient information is communicated to the correct person through the appropriate channels and in a timely manner.
  2. Develop a remote hypertension monitoring program for diagnosis and treatment of high blood pressure.
  3. Identify key process-based quality measures and develop a system for using quality data to drive care improvement.


  • Tejal Gandhi, MD, MPH, CPPS, Chief Clinical & Safety Officer, IHI 
  • Joseph Humphry, Program Medical Director, Lanai Community Health Center
  • Tammy Winterboer, PharmD, BCPS, Director, Clinical Effectiveness and Informatics, Nebraska Medicine
  • David A. Ting, MD, FACP, FAAP, Chief Medical Information Officer, Massachusetts General Physicians Organization


This webinar is jointly hosted as part of a collaboration between HIMSS, IHI, and NPSF

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