On Demand- Optimizing the IT – Business Relationship

Virtual Briefing

Mar 8, 2017 11:00am - 1:00pm CST

Healthcare organizations are faced with a changing payment structure. As we adapt to new regulations and payer policies, it is essential that leaders in finance and IT work together to ensure that their organizations have laid the proper groundwork. This HIMSS Virtual Briefing will provide healthcare leaders with insight into the workflow and software platform decisions that need to be considered in managing this changing environment.


Mar 8, 2017 CST
Best Practices to Optimize Revenue and Successfully Navigate Evolving Payment & Care Delivery Models

Landmark changes have occurred with MACRA, MIPS and with quality payment programs in general in regards to tying physician and other care provider payments to high-quality and high-value healthcare. Now more than ever, matching the goals of your organization with the right incentive, payment and care delivery models available calls for a strategic roadmap. A key component in that roadmap is optimizing the revenue cycle and increasing revenue as well as profitability by implementing revenue cycle performance best practices. Justin will highlight a series of proven best practices & strategies that every physician practice and health system can deploy and even customize based on specialty-specific programs available today.


During this webinar, you'll learn:
• Learn how to optimize your organization's reimbursements and incentives in the new payment models



Justin Barnes
Partner & Chief Growth Office
iHealth Innovations


Justin Barnes is one of the best-known thought leaders in healthcare. Justin is a corporate, board and public policy advisor. In addition, he is Chairman Emeritus of the HIMSS EHR Association, Co-Chairman of the Accountable Care Community of Practice, and Partner at iHealth where he assists these organizations with industry strategy and leadership. Justin is also the host of the weekly syndicated radio show “This Just In” on Healthcare Radio and Business Radio X. Justin has formally addressed or testified before Congress as well as the last two Presidential Administrations on more than 20 occasions. He has appeared in more than 1,200 journals, magazines and broadcast media outlets.

Mar 8, 2017 CST
Preparing IT Infrastucture For the Change in Healthcare Payments

Is your IT strategy aligned with the change in payment models? As healthcare payment models change and MACRA takes effect, IT systems will be more central than ever. EHR workflows and clinical workflows will need to be more closely aligned with revenue management systems than ever. And population health management system will demand that analytics systems are capable of supplying very targeted decision support material. In this Virtual Briefing, David Introcaso, Ph.D., Senior Director for Regulatory and Public Policy, AMGA, will discuss the requirements that healthcare providers will be facing and how IT will need to strategize to meet the challenges their organizations face in the months and years to come.


During this webinar, you'll learn:
• How to evaluate your IT infrastructure to improve readiness for changes in payment models



David Introcaso, Ph.D
Senior Director for Regulatory and Public Policy
American Medical Group Association (AMGA)

David Introcaso, Ph.D., is the Senior Director for Regulatory and Public Policy at the American Medical Group Association (AMGA). He has served as an Evaluation Officer at the Agency for Healthcare Research and Quality (AHRQ), a Public Health Analyst in the Department of Health and Human Services, and as a healthcare Policy Advisor for the House Majority Leader, Rep. Steny Hoyer. He has workekd at DC General Hospital and taught at the University of Chicago and George Washington University.

Mar 8, 2017 CST
How St. Luke's Improved Performance with Tech, Education, and Longer Payment Options

After many years of focusing on the clinical experience, about two years ago, St. Luke’s kicked off its transformation of the patient financial experience. In just over a year, the web platform has added more than 17,000 users and processed 58,000 individual account transactions. The combination of clearer information and longer payment options has improved St. Luke’s financial experience scores by 105 since 2013 and improved payment performance more than 30% over traditional billing alternatives.


In this session, Michael will demonstrate:
• How to use technology to achieve billing transparency, household consolidation, and effective dispute resolution.
• How self-configured financing plans that give patients choice and control yield better financial performance.
• How an automated interaction model between the self-servicing platform and multiple patient accounting systems maximizes operational efficiency.



Michael Rawdan
Senior Director of Revenue Cycle
St. Luke’s Health System

Michel Rawdan is the senior director of revenue cycle at St. Luke’s Health System, the largest healthcare provider in Idaho. In this position he is responsible for account management and redefining the patient financial experience.

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