Patient Engagement Explosion: How Nicklaus Children's Hospital Grew Patient Engagement Levels From 8% to 80%


Sep 20, 2016 1:00pm - 2:00pm CDT

How did Nicklaus Children's Hospital (formerly Miami Children's Hospital) use mobile technology to drastically boost patient engagement scores? What was the financial, operational, and clinical impact of this initiative? Nicklaus Children's Hospital and HealthGrid will describe the journey and challenges that ultimately lead to the hospital's enormously successful mobile technology program. We will share best practices and take-aways from this experience, so that other providers will be able to learn from Nicklaus Children's Hospital's transition from a status quo patient engagement approach to a successful mobile strategy. By the conclusion of the webinar, participants will have gained a full understanding of how and why mobile technology can activate patients throughout the care continuum.


During this webinar, you’ll learn:


  • The problems that a mobile platform can address and the decision-making behind Nicklaus Children's Hospital's adoption of a mobile platform.
  • Common challenges in implementing a mobile health initiative, and how Nicklaus Children's Hospital and HealthGrid overcame them.
  • How mobile technology improved Nicklaus Children's Hospital's patient engagement, physician attestation rate, and strong operational, clinical, and financial ROI, and the ways in which it might do the same for your organization.
  • Best practices and take-aways, including how you can learn from Nicklaus Children's Hospital's experience and implement your own mobile health initiative in your organization.


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