Relationship-centered communication skills are essential to maintaining patient-provider satisfaction, engagement and confidence. Effective communication impacts patient safety, provider liability, quality and enhances patient experiences.
Topics to be discussed will cover:
- Fostering meaningful patient-provider communications for everyone, everywhere
- Providing education and resources to family and caregivers of patients to support recovery
- Effectively communicating through virtual mediums in the absence of face-to-face live interactions
Continuing education hours will be awarded.
Cleveland Clinic Enterprise is accredited with distinction as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
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