Facing the Challenges of Implementing Summative Usability Testing in a Hospital Environment

Summative usability testing is a summative evaluation of a product with representative users and tasks designed to measure the usability (defined as effectiveness, efficiency and satisfaction) of the complete product. As health care providers deal with increased patient loads, decreased operating expense, and other factors that diminish an organization’s implementation capacity, it becomes particularly tricky to effectively implement summative usability testing in a hospital environment. Our speaker today will provide best practices from a health care provider’s perspective for your organization as it works to implement summative usability testing.

Keywords: 
usability, community hospital, summative usability testing