Generations+/Northern Manhattan Health Network - Davies Enterprise/Organizational Award

Generations+/Northern Manhattan Health NetworkThe Generations+/Northern Manhattan Health Network is comprised of: three Acute Care Facilities, Harlem Hospital Center, Lincoln Medical & Mental Health Center, and Metropolitan Hospital Center; three Diagnostic & Treatment Centers, Renaissance Health Care Network, Morrisania, and Segundo Ruiz Belvis Diagnostic & Treatment Centers; 20 Extension Clinics; and 15 School-Based Programs.

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In 1997, the Generations+/ Northern Manhattan Health Network recognized the importance of the electronic health record (EHR) to improve the quality of patient care, reduce medical errors, reduce health care costs, and provide greater access among clinicians and health professionals. As part of the initiative launched by the New York City Health and Hospitals Corporation (NYCHHC) in 1991, the network committed resources, time and talent to the implementation of the EHR. The Network used the Health Data Sciences (HDS) Ulticare system, now Misys CPR. 

The Generations+/ Northern Manhattan Health Network, located in East Harlem, Central Harlem, and the South Bronx, is the largest healthcare network of the NYCHHC. The CEO overcame the challenges in allocating resources from an already stressed budget, providing connectivity to over 40 sites, and securing involvement from an already over­committed staff.  This paper presents a description of our process.