Care Coordination and Drug Management Programs

As physician practices transition to value-based care and incorporate population health management (PHM) solutions, there are opportunities to close communication gaps related to opioid use. By aggregating and analyzing data across the care continuum, health organizations can proactively recognize patients with conditions that put them most at risk for abuse (such as cancer, COPD, and muscular skeletal disorders), flag specialists that are overprescribing, and note which pharmacies are dispensing the most opioid prescriptions.

Learning Objectives:

  • Discover strategies on how to identify, and proactively care for, patients at risk of opioid abuse.
  • Illustrate ways to recognize patterns in prescribing and fulfillment by providers and pharmacies that negatively impact the health outcomes of populations.
  • Explore technologies and solutions holistically serving the Triple Aim goal by improving care coordination and population health outcomes.


MD, Michael Richter

Dr. Michael Richter attended medical school at Technion University in Haifa, Israel. His residency was in combined Internal Medicine and Pediatrics at Brookdale Hospital in East New York. For the past 10 years, he has been helping opiate and alcohol addicted patients through CBT, motivational interviewing and Medication Assisted Treatment. He recently became Board Certified in Addiction Medicine and has devoted time to encourage and assist other physicians in the treatment of addiction.

Velvet Thorne, LPN, CLNC, CSSGB

Velvet Thorne has been in the business of healthcare for more than 30 years and holds a non-restricted license in New Jersey, New York and Pennsylvania. She is the subject matter expert for care coordination at HealthEC. She has several certifications including Business Management, Legal Nurse Consultant and is a certified Six Sigma Green Belt. She is the manager of care coordination and the lead for the Alliance for Integrated Care of New York (AICNY).