Technology and Teamwork: An Award Winning Strategy for Improving Patient Care and Operational Efficiency

In this presentation, HIMSS Davies Enterprise Award winner Mercy will explore its journey through the development of Clinical Pathways and the use of standardized automated tools, process metrics and adherence monitoring to accelerate performance in quality, cost and patient experience. This work has resulted in a system that provides clinical decision support and improves the rate of delivery of care, patient mortality and direct variable cost all the while monitoring for variances and waste in practice.

Learning Objective(s):

  1. Describe the impact of cross-functional collaboration on improving outcomes.

  2. Learn how standardized clinical process changes result in sustainable improvements in patient care.

  3. Explore how analytics facilitate lower-cost health care and accurate coding to capture revenue for care delivered.

Keywords: 
Clinical Pathways, Clinical Decision Support, collaboration, cost, performance, Patient Expience, Data and Analytics, Davies, Clinical & Business Intelligence, HIMSS