What is the cancellation policy for full conference, exhibit hall only, single day, events only, and preconference symposia and workshops registrations?
On or before Monday, March 6, 2023: These registrations, less a $100 cancellation fee, are refundable only if submitted in writing to firstname.lastname@example.org.
After Monday, March 6, 2023: Registrations and cancellations received are not refundable.
- You cannot reinstate a registration after you cancel it.
- HIMSS membership fees are non-refundable and non-transferable.
Additionally, registration cancellations will not automatically cancel your hotel reservation. Please refer to the Hotel Cancellation and Refund Policy here.
When will I receive my refund?
If you cancel and are entitled to a refund, expect the refund within 30 business days. Registrations must be charged to Visa, MasterCard, American Express or Discover. Wire payments and checks are also accepted. No purchase orders are accepted. All refunds will be issued back to the original payment type.
What is the policy for checks that are received after the published cutoff dates?
We will accept any checks received up to a week after the published cutoff dates at the previous price. After that, they will be keyed as a balance due at the current rate.
What if a registrant cancelled and then asks to reinstate their registration?
HIMSS does not allow cancelled registrants to reinstate their original registration. They must re-register at the rate for that time and provide new payment.
I can no longer attend the conference. Can I send a substitute?
Registrants unable to attend may request to send a substitute. If the substitute is not a HIMSS member, the non-member fee will be required. Substitutions must be made in writing to email@example.com. The substitute must pay any difference in registration rate based on membership status. The substitute must first register themselves and pay the fee associated with their registration. Once this is complete, please send the substitute's registration ID to firstname.lastname@example.org. Your account will be cancelled and your fee refunded.
If the substitution takes place on-site, the substitute must bring a letter on company letterhead verifying the substitution.
What is the HIMSS23 cancellation policy?
HIMSS reserves the right to cancel, alter, or reschedule the Conference for any reason, including because HIMSS determines in its sole discretion that the Conference cannot be held as planned. HIMSS also reserves the right to close registration when tickets are sold out. For these reasons, registrants are advised against making non-refundable travel arrangements. Should you purchase non-refundable airline tickets or make non-refundable hotel reservations, you do so at your own risk.
Should HIMSS cancel, alter, or reschedule some or all of the Conference for any reason, any fees paid or owed will not be refunded. Further, a portion of your Conference fees (including fees for any optional events) may be converted to a credit. If applicable, this credit may be applied to any future HIMSS service or program, excluding HIMSS Global Health Conferences, and must be used on or before December 31, 2024.
What are the HIMSS Global Health Conference policies?
Please refer to the HIMSS23 Terms & Conditions to review our complete policies regarding contact information sharing, health and safety, conference cancellation and more.