Automation Improves Digital Education App Performance

Digital health, including tools delivering patient education and remote patient monitoring, help fill a necessary role in extending care options for patients, and integration into clinician workflow is essential for success. Examples of this can be achieved in multiple use cases, including maternity care, direct to employer services, and diabetes continuous glucose monitoring.  Each use case will be reviewed to demonstrate the value of automation to increase patient engagement.  For example, maternity education and monitoring are critical during pregnancy, when mothers-to-be are typically more interested in frequent health updates, with digital providing a way to deliver education and remote monitoring. By incorporating a scalable digital health platform to prescribe and automate these resources, clinicians with Scripps Health engage patients throughout their pregnancy and between visits. This encourages higher engagement between doctors and patients. Tight integration into clinician workflows and automation are driving a spike in utilization. To date, there has been a 460% increase in enrollment and a 270% increase in patients who access the app monthly. These connections are leading to strengthened ties between doctors and patients, creating a better overall experience.