How to Rethink CRM for Service and Care from Anywhere

Tuesday, April 18 at 1:30 PM - 2:30 PM CT
South Building, Level 4 | S402

Trusted relationships have always been at the heart of health outcomes. Join Salesforce, the world’s #1 CRM, to learn how we can help you unlock trusted relationships in and out of the clinic with the latest innovation in omnichannel service and care.

Learning Objectives

  • Learn what CRM means for collaboration and real-time experiences in the health industry
  • Explore the latest innovation to scale contact centers and personalize integrated care management
  • See how putting relationships first in health drives results for industry leaders
Credits
CPHIMS, CAHIMS
Status
Active
Audience
Chief Data Officer, CIO/CTO/CTIO/Senior IT, CMIO/CMO
ID
41

Speakers

Amit Khanna
SVP & GM, Healthcare and Life Sciences
Salesforce
Maria Bouchard, MSN, APRN, FNP-BC
Director of VA Health Connect
Integrated Veteran Care, Veterans Health Administration
Morgan Griffith
Chief Product Officer
Bon Secours Mercy Health