Is IT Governance Your Achilles Heel or Transformation Enabler?

Thursday, April 20 at 1:00 PM - 2:00 PM CT
South Building, Level 5 | S501

For years, IT governance’s been a tough nut to crack. Article after article’s talked about the need for operationally-led governance … yet most are still struggling to make this theory a reality. While it may have been only a smoldering issue, it’s now a burning platform given unprecedented staffing shortages; some health systems have 40% IT role vacancy. While IT spend typically accounts for <5% of operating expense, it’s not unusual for 75%+ of strategic initiatives to have direct IT requirements. Without well-oiled IT governance, IT resources can easily be mis-allocated and progress on strategic initiatives sidelined. With too much demand and limited resources—amidst one of the most challenging labor markets in recent history—how does an organization ensure that IT is maximizing value and resources are working on the enterprise’s highest priorities? Or will IT governance be the Achilles heel, stalling progress on the enterprise’s strategic imperatives? HonorHealth's Chief Transformation Officer will share an approach to create a culture of discipline and make IT governance a strategic enabler of enterprise transformation priorities. Presenters will share hard dollars IT is delivering on value, how they’re doing more with less given staffing shortages, and increases in executive and end-user satisfaction.

Learning Objectives

  • Explain the value of an operationally-led governance and portfolio management structure, and importantly, how to put the theory behind it into action
  • Demonstrate how to transform an organization’s culture of discipline through a formalized governance structure
  • Illustrate real-world success through a case study at HonorHealth
  • Recommend steps your organization can take to make IT governance a transformation enabler
CEO/COO, Chief Digital Officer/Chief Digital Health Officer, CIO/CTO/CTIO/Senior IT


Beth Lupien, PMP
Director Enterprise Project Management Office
James Whitfill, MD, FSIIM
SVP, Chief Transformation Officer; Clinical Associate Professor, Internal Medicine and Biomedical Informatics, University of Arizona College of Medicine Phoenix
Jeff Heidbreder, PMP
Associate Principal
The Chartis Group