Knocking Down Silos: Developing Cost-Effective Digital Health Governance Post-COVID

Friday, April 21 at 11:00 AM - 11:30 AM CT
South Building, Level 1 | S104

Use of digital health technologies has exploded since the onset of COVID-19. Initial necessity and subsequent excitement in digital health has fueled the adoption of an array of tools including apps, devices and software. But, without a well-defined procurement process there is risk of inefficient adoption of redundant technologies disconnected from central strategy. The end result is a disjointed patient experience and waste of precious resources for health systems. University Hospitals identified this problem and proposed a multidisciplinary, system-wide governance committee to help guide the acquisition of digital health technologies. This committee was surrounded an enabling infrastructure of people and tools to allow for efficient evaluation, prompt decision, and optimization of prospective technologies. Join to discover the scope of the problem, how this governance body was created, and initial results. Find out how in four weeks the Digital Health Programmatic Guidance Committee was conceived, setup and embedded across a large, integrated healthcare organization. Gain insight on how over $700K in cost savings was achieved in the initial 16 months with improved resource utilization. Learn how your organization can create a similar structure and knock down silos in a healthcare environment where cost containment has become an existential need.

Learning Objectives

  • Explain the digital health technology governance challenges in the post-COVID world including the consequences of not having a standardized approval process
  • Discuss the steps undertaken to develop a comprehensive digital health technology governance committee and structure
  • Assess the effectiveness of the digital health technology governance process in knocking down silos and reducing costs with improved use of resources
  • Justify the development of similar governance structures at other integrated health systems or institutions
Chief Digital Officer/Chief Digital Health Officer, CIO/CTO/CTIO/Senior IT, CMIO/CMO


Brian D'Anza, MD, MA, FACS
System Medical Director of Digital Health
University Hospitals Health System
Stacy Porter, MBA, FACHE
Vice President, Digital Health Solutions
University Hospitals Health System