Patient-centric care through intelligent automation, digital channels and chatbots
The pandemic sparked a major transformation in healthcare, accelerating value-based care and increasing technology applications—resulting in a focus on the full patient journey.
Patients now demand a patient-centric, always-on approach to manage their care using digital-first tools. Intelligent automation and AI chatbots through cloud communication tools are key to meeting these demands,
reducing costs, and eliminating friction that prevents patients from having positive experiences with providers.
Join us to learn how:
•Omnichannel orchestration supports 24/7 value-based care.
•AI assistants provide instant responses during patient journeys.
•To reduce unwanted follow-ups, releasing capacity with patient-initiated follow-ups.
•Enabling patient-led bookings can lower 'did not attend' rates and improve experiences.
•Waitlist management enables effective handling of patient flows and prioritization.
A Lunch Buffet and refreshments will be served.