Patient Exp. Forum: Enabling Patient-Centric Care Delivery Models

Digital has the potential to significantly improve the patient experience and efficacy of care in ways that benefit the entire healthcare ecosystem – patients, providers and payers. This session will provide valuable perspectives on the role of digital from two leading payers - Blue Cross Blue Shield Michigan and Oscar Healthcare. Attendees will learn about how these organizations’ view their short and long-term digital priorities and how they are leveraging different initiatives and technologies such as virtual care, data-driven personalization, and AI and machine learning to increase healthcare accessibility, improve patient outcomes and reduce costs.

This session is part of the Patient Experience Forum agenda and requires separate registration.