Transforming Healthcare in Abu Dhabi: Implementing an HIE-wide Image Exchange

Thursday, April 20 at 2:30 PM - 3:30 PM CT
South Building, Level 1 | S105 C

Malaffi is the first HIE in the Middle East and North Africa, established as a private-public partnership and a strategic priority of the Department of Health-Abu Dhabi in the UAE, and a key component of the digital transformation of Abu Dhabi's healthcare system. Launched in 2019, Malaffi now connected almost the entire sector, including more than 2000 private and public healthcare facilities, providing access to records for 7 million patients to more than 45,000 users, noted as one of the fastest implemented HIEs globally. As part of the continuous efforts to improve the platform, Malaffi has implemented an Image Exchange Solution, that will ultimately connect more than 60 sites, providing clinical users with access to more than two million medical imaging studies, in addition to the already available radiology reports and a rich set of clinical data. Providing a unified viewing environment for all imaging studies in the community will further improve the efficiency and quality of care by reducing the duplication of costly and invasive radiology investigations, reducing operational costs and improving patients’ experience. This presentation will focus on the implementation journey, discussing challenges and mitigation strategies, along with expected benefits and results.

Learning Objectives

  • Identify the clinical challenges and the additional cost associated with the implementation of an Image Exchange solution as part of an HIE Platform
  • Discuss the benefits and the impact on the delivery of care when clinicians have centralized access to radiology studies and a unified viewing environment
  • Describe the image exchange solution implemented as part of the Malaffi HIE platform
  • Identify strategies that will allow the monitoring and measuring of the impact of the implementation of an HIE-wide Image Exchange Solution
Chief Data Officer, CMIO/CMO, VP of other IT/IS Department


Dr. Sanjeevana De Sylva
VP, Clinical Engagement and Informatics
Abu Dhabi Health Data Services (Malaffi)
Hamed Al Hashemi
Advisor to the Chairman of the Department of Health Abu Dhabi
Department of Health