Turning the Great Resignation Into the Great Retention

Wednesday, April 19 at 3:00 PM - 3:30 PM CT
South Building, Level 1 | S104

In a post-pandemic world, when most organizations were facing the Great Resignation and Quiet Quitting, Edward-Elmhurst Health kept their IT department turnover under 5 percent. The department often exceeded customer expectations and routinely delivered projects on-time and on-budget. They were able to do this largely due to their passionate and solution-oriented staff. IT leaders cultivated an environment where employees could have a voice, be recognized, and thrive. In a remote/hybrid world, EEH leadership intentionally implemented strategies to enhance their employees' experiences and to keep them connected to their teams, end-users, and the patients they served. By using these tactics, the IT department saw increased communication among teammates, implemented feedback mechanisms that worked, and increased employee enthusiasm and commitment. This session will arm you with a variety of practical suggestions on tools, routines, and processes that you can implement to increase your employees’ connection and engagement.

Learning Objectives

  • Associate high employee engagement with successful projects and outcomes
  • Explain the importance of leadership buy-in and intention setting to sustain an optimistic environment
  • Implement strategies and tools that create positive employee engagement
Credits
CME, CNE, ACPE, AHIMA, CAHIMS, CPHIMS, PDU
Status
Active
Audience
CIO/CTO/CTIO/Senior IT, Project Manager, VP of other IT/IS Department
ID
163

Speakers

Jonathan Goldberg, CHCIO
Executive Vice President & CIO
NorthShore - Edward-Elmhurst Health
Tejal Desai, PMP
System Director, IT Applications
NorthShore Edward-Elmhurst Health