Head of Data Science & AI Solutions
Blue Cross / Blue Shield of IL, MT, OK, NM & TX
Dr. Derrick Higgins is Head of Data Science and AI Solutions at HCSC. In addition to developing intelligent capabilities for payer operations ranging from risk stratification and health care management to payment integrity and utilization management, his division serves as a center of excellence, facilitating collaboration, providing governance, and assembling data science best practices for the enterprise. He is also currently an Adjunct Professor of Computer Science at the Illinois Institute of Technology. Previously, he led American Family’s DSAL innovation unit in Chicago, developing new products and services based on text, imagery and IoT data in the P&C domain. Prior to joining AmFam, Dr. Higgins was lead data scientist at Civis Analytics, and used deep learning to uncover latent factors in political discussions on social media. Before that, he was the Director of NLP and Speech Research at the Educational Testing Service, where he and his team developed tools for analyzing student responses that are now used in leading testing programs around the world, including the GRE and TOEFL. Dr. Higgins earned a Ph.D. in Linguistics from the University of Chicago in 2002.