What is the UMM?
The HIMSS Usability Maturity Model measures how well your organization incorporates usability and other user-centered design (UCD) priniciples into it's development and strategic planning processes. The five phase model provides a common vocabulary for the healthcare & healthcare IT industry to quanitify their UCD efforts both internally and externally to the marketplace.
Who are it's intended audiences?
CEOs, CIOs, CMIOs, CNIOs, CFOs, COOs, Directors of IT departments
Where will the UMM work?
Multi-Hospital Health Systems, Integrated Delivery Networks, Vendor Firms, Consulting Firms
How was this model designed?
The HIMSS Usability Task Force analyzed the structure of multiple usability maturity models as how they related to healthcare and healthcare IT, compiled a gap analysis, and utilized their research findings in the design and development of the HIMSS Usabilty Maturity Model, creating a model that incorporated those factors unique to healthcare and healthcare IT as it relates to usability maturity.
How do you use this model?
Review the phases of the model, assess your own organization's usability maturity, and follow-up with actionable items using the resources provided to support transitioning to the next phase.