Kaiser Permanente’s “IdeaBook” Facilitates Top-down Suggestions, Bottom-up Ideation

This case study demonstrates the Collaboration Pathway with fundamentals that include:

  • Leaders solicit ideas on specific topics
  • Focuses staff ideation efforts, business suggestions on key system priorities
  • Peers refine suggestions to make more viable
  • Peers may direct employees to existing solutions in Kaiser network
  • Provides platform for peers to educate on what is truly “new,” narrowing review process for leadership

Aspects of Optimizing the Collaboration Pathway are:

  • Collaborate and Listen
  • Co-Create Solutions
  • Communicate
  • Eliminate Barriers

Other pathway factors that apply: Organizational Support Pathway

Related Links

Kaiser Permanente Wins Four eHealthcare Leadership Awards