Developed by HIMSS volunteers, the following case studies provide an in-depth look at specific HIE and health information and technology organizations, featuring success stories, lessons learned and best practices.
Interoperability Case Studies
Tim Fitzgerald, Director of Information Technology (IT) for The Oregon Clinic since 2010, was interviewed for this Case Study, which tells how The Oregon Clinic went from little to no interoperability to sharing information bi-directionally, previewing records and proactively surfacing pertinent information from inbound Consolidated Clinical Document Architecture (C-CDA) documents.
Atrium Health is one of the leading healthcare organizations in the Southeast and one of the most comprehensive, not-for-profit systems in the country. Jonathan Sherman, FACHE, Information & Analytics Services Director at Atrium Health, was interviewed about the processes, roles, technology, and change management approach used during the organization’s interoperability implementation. He also discussed lessons learned and a look forward to where Atrium Health might further advance and increase their interoperability capabilities to serve patients.
This case study traces MiHIN’s journey toward greater interoperability, from ADT notifications, which serve as a “poke in the arm” to let providers know something has happened with a patient, to the genesis of the Coordinating the Care Coordinators (CCC) project in Michigan.
Caregiver and Patient Engagement Strategies
Dr. Robert Unitan, Director of Optimization and Innovation, and Dr. Anna Grosz, Physician Lead for KP Northwest HIE and Meaningful Use, were interviewed for this case study. This case study follows-up on the 2016 Patient Engagement Case Study and goes into additional detail on KP’s engagement efforts.
For this case study, Sue-Ann Villano, MPA, Senior Director of Client Services, Marketing & Outreach, NY Care Information Gateway was interviewed about the technical, financial, regulatory, and political barriers to use of the HIE as a successful patient and caregiver engagement vehicle to improve care quality and outcomes.
For this case study, Mike Dittemore, Executive Director of LACIE, was interviewed about their patient and provider engagement efforts.
Use of Data Analytics to Assist with MACRA and Value-Based Care
Dan Porreca, Executive Director, HEALTHeLINK, answers our questions below to address how HEALTHeLINK is positioned to support the MACRA reporting needs of its members.
Jill Eisenstein, CEO and President of Rochester RHIO, was interviewed for this case study because HIEs are well positioned to support a healthcare organization’s ability to collect and aggregate data from disparate EHRs from across their community, though they have varied capability of leveraging this data in support of electronic reporting requirements.
Utilizing HIE for Public Health Capabilities
Pamela Clarke, Senior Director of Member Services, Policy & Privacy for HSX was interviewed on the topic of using HSX for public health capabilities.
Anne Marie Robertson, MPA, Director of Operations, Coastal Connect HIE, was interviewed on the topic of leveraging HIE connection capabilities with the purpose of supporting care transition for public health populations.
Dan Porreca, Executive Director, HEALTHeLINK, was interviewed on the topic of utilizing HIE for Public Health capabilities and their initiatives. Michael Amato, MPH, Assistant Epidemiologist, Office of Epidemiology and Disease Surveillance and Mary Walawander, Associate Epidemiologist, Office of Epidemiology and Disease Surveillance from the Erie County of Department of Health were also interviewed for their insights.
George Bosnjak, Director, Sales & Business Development, and Julie Klausing, Senior Director, Product, Integration & Operations, Great Lakes Health Connect were interviewed on the topic of leveraging HIE for the purpose of supporting public health.