Established in 2009 by hospital stakeholders, Coastal Connect Health Information Exchange (CCHIE) deployed its technology in 2011 as a way to connect unaffiliated ambulatory and acute healthcare providers throughout southeastern North Carolina. Once connected, these providers can securely share electronic patient information to support patient-centric care transition between providers, reduce redundant testing, and realize efficiencies in workflow. Having patient information available at the point of care through the HIE has realized improvement in both care management, care transition, and the overall patient experience.
CCHIE’s sustainability model is supported by its founding stakeholders as well as ambulatory provider participation fees. The Community Health Record (patient search tool) provided by CCHIE allows participants access to more than 110 data contributors (both acute and ambulatory) in 71 counties and includes information such as lab results, pathology results, radiology results, transcription reports (such as discharge summaries), encounter information, CCDs and demographics. Other HIE tools include order-results, results delivery, and alerting for hospital admission and discharge encounters. CCHIE recently established a data mart and will use this for providing population health analytic services to stakeholder hospitals and physician practices. CCHIE is a participant of eHealth Exchange and completed three connections through this platform with Duke Health, Vidant Health and UNC Health Care. CCHIE has also made connection to two HIEs: Carolinas Healthcare System’s CareConnect and Mission Health.
CCHIE is governed by a multidisciplinary board of representatives from stakeholder hospitals, community practices, the state Medicaid management entity, and a community representative. CCHIE has over 6.7 million indexed patients on the Patient Search tool with more than 600 unique users logging on each month to access over 7,500 unique patients in support of care transition across our footprint.
Anne Marie Robertson, MPA, Director of Operations, Coastal Connect HIE, was interviewed on the topic of leveraging HIE connection capabilities with the purpose of supporting care transition for public health populations.