2018 HIMSS Davies Enterprise Award recipient Mercy Health leveraged the value of health information and technology as evidenced in three use case submissions below. Topics covered include a primary care rooming redesign that improved quality and closed care gaps, a charging workflow that increased bedside procedure revenue, and a program aimed at improving opioid prescribing practices to wrestle the impact of the opioid epidemic.
Mercy Health identified bedside procedure charging as an opportunity to improve clinical documentation workflows and capture missed revenue. By embedding charge capture within the flowsheets activity where clinical documentation takes place, Mercy Health saw a revenue increase of 200 percent for bedside procedure charges in the first year post-implementation. To learn more, watch the use case video below or download the presentation here.
To improve quality and patient care gap closure, Mercy Health redesigned the way clinical staff use the EMR to room patients in order to easily identify tasks and orders related to care gaps (data entry, screenings, etc.) needing provider review and completion during each visit, which improved efficiency within the EHR rooming workflow. To learn more, watch the use case video below or download the presentation here.
To improve and measure opioid prescribing behavior, Mercy Health implemented provider-facing EMR changes. In addition, Mercy Health developed an opioid analytics platform built on a tabular cube that permits evaluation of opioid prescribing behavior at the order, provider, department, specialty, market and enterprise levels. To learn more, read the HIMSS announcement on this use case, watch the presentation video below or download the presentation here.