Manage Referrals

Support efficient and effective patient use of specialty, diagnostic, and ancillary care services.
  • Schedule care where and with preferred providers on behalf of patient as clinically appropriate and consistent with health plan coverage and operations
  • Send clear indications for referral and requested recommendations
  • Receive, incorporate, and acknowledge referral recommendations
  • Receive notification if appointment not kept
  • Communicate with patient about referral after completed