Mark Sugrue is a Senior Director with Alvarez & Marsal's Health Systems practice in Boston. Mr. Sugrue is an internationally recognized leader, author and expert in Health Information technology with more than 30 years of nursing, healthcare operations and management consulting expertise.
Prior to joining A&M, Mr. Sugrue served as a Managing Director at FTI Consulting. There, he co-led the firm’s Digital Health solution offering focused on assisting clients with the strategy, development, adoption, and optimization of leading-edge, innovative technologies. Additionally, he led major transformation initiatives on behalf of his clients, including enterprise-wide performance improvement efforts, Epic EHR optimization, contact center transformation, new facility merger and acquisition projects, emergency department throughput, care model redesign and other strategic initiatives.
Mr. Sugrue has served as a Chief Nursing Information Officer (CNIO) and Associate Chief Nursing Officer for Nursing Professional Practice. At UMass Memorial Medical Center (Worcester, MA), Mr. Sugrue led the successful implementation of the Epic Electronic Health Record. Earlier, Mr. Sugrue served as Lahey Hospital and Medical Center’s (Burlington, MA) first CNIO where he also led the successful implementation of Epic. Under Mr. Sugrue’s leadership both organizations achieved the prestigious HIMSS Stage 7 EHR adoption recognition.
Mr. Sugrue’s prior management consulting experience includes having worked for well-known firms, such as PriceWaterhouseCoopers, KPMG/Bearing Point, and Arthur Andersen.
In 2020 Mr. Sugrue received a Citation for Outstanding Performance by the Commonwealth of Massachusetts for his work leading the emergency COVID-19 response at the Holyoke Soldiers’ Home (Holyoke, MA). Mr. Sugrue holds an MS in Nursing Leadership and a BSN in Nursing Science from Regis College, along with a BS in Biology and Psychology from the University of Massachusetts, Boston. Mr. Sugrue currently serves on the Global Board of Directors for the Health Information Management Systems Society (HIMSS).
