Digital Health Innovation Helps Improve Diabetic Patient Outcomes

As diabetes continues to exist as a highly common health condition, organizations like Sansum Clinic are finding new ways to make diabetes management less of a challenge for patients. Embracing digital health innovation has aided staff greatly in positioning the organization for improved outcomes for patients with diabetes.

Such innovations have made possible the creation of an entire specialized database of patients with diabetes across the Sansum organization. With all patient information in one location, staff is able to frequently check the registry and use search functions to track quality care.

Recently, the registry flagged a new mother who had missed her diabetic exams and ran out of medication. With instant follow-up communications, the staff at Sansum Clinic immediately contacted and set up an appointment for her long overdue office visit.

Sansum Clinic has an entire team devoted to helping diabetic patients, and on a regular basis, the staff receives, and then reviews as a group, provider scorecards from their electronic health record system. The detailed digital reports rate patient care with daily discussions creating a culture of employees who are fully engaged with the new process improvements, and aware of how to leverage it both to the patient’s and provider’s personal advantage.

HIMSS Analytics Stage 7 Validation

HIMSS Analytics is proud to recognize Sansum Clinic or their recent validation as a Stage 7 ambulatory clinic on the O-EMRAMsm (Outpatient Electronic Medical Record Adoption Model).

“During the validation, I was stopped in the hallway by a physician who was so excited to talk to me about their EMR,” said Philip Bradley, regional director of North America at HIMSS Analytics. “I took her up on the offer to watch her demo how the system helps take care of her patients. Her enthusiasm and excitement show the focus Sansum has placed on ensuring the physicians have the tools they need, and that the EMR has transitioned to be viewed as a clinical tool.”

“The implementation of the primary care scorecards has truly been culture-changing for our organization. Frontline teams have been engaged and empowered. We are understanding in new ways how data drives our work forward,” explained Karen Handy, vice president of operations at Sansum Clinic. “The sharing of best practices allows us to work more effectively as one team, focused on important Sansum goals where everyone has a role to play in providing quality care and an exceptional experience for our patients.”

HIMSS Analytics will recognize Sansum Clinic at the 2018 HIMSS Conference & Exhibition, held from March 5-9, 2018, at the Venetian-Palazzo-Sands Expo Center in Las Vegas, Nev. Visit the HIMSS Analytics website for more information on the healthcare provider maturity models and Stage 7 award.


About Sansum Clinic

Sansum Clinic, located in Santa Barbara, California, is the largest independent, non-profit healthcare organization between Los Angeles and San Francisco. Our healthcare services range from primary care to more than 30 specialties, serving over 150,000 patients with 200 physicians and 1,000 dedicated staff members.

About HIMSS Analytics

HIMSS Analytics is a global healthcare technology market intelligence, research and standards organization assisting clientele in both healthcare delivery and healthcare technology solutions business development to make lasting improvements in efficiency and performance. Visit the HIMSS Analytics website for more information on the EMRAM and other maturity models.

About HIMSS North America 


Media contacts:

Maura Bilek | HIMSS North America 1 (312) 915-9510

Kyle Munderville | HIMSS Analytics 1 (802) 657-6724